Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: 6/23/2025
Table of Contents
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Billing and shipping addresses
- Payment information (processed securely through Stripe)
- Order history and preferences
- Communications with our customer support
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support and respond to inquiries
- Improve our website and services
- Send promotional emails (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processing, shipping, customer support)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Important: We never share your payment information directly. All payment processing is handled securely by Stripe.
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure payment processing through Stripe
- Regular security audits and updates
- Limited access to personal information
- Secure data storage and backup procedures
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Third-Party Services
Our website integrates with third-party services:
Stripe (Payment Processing)
We use Stripe to process payments securely. Stripe has its own privacy policy governing the use of your information.
Crisp (Customer Support Chat)
We use Crisp for live chat support. Conversations may be stored to improve customer service.
These services have their own privacy policies. We encourage you to review them.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Data portability (receive a copy of your data)
To exercise these rights, please contact us using the information provided below.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@torniq.com
Website: Contact Page
We will respond to your inquiry within 30 days.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.